How may we support YOU?

Caduceus is designed to reduce your overall cost to collect by bringing scale to your revenue cycle operations.

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The Big Picture

We focus on the detail, so you can focus on the big picture

Facility competencies

  • Patient registration

  • Appointment scheduling

  • Check-in/Check-out

  • TOS Payment collection

  • Referrals and prior authorizations

  • Charge capture [optional for Caduceus to perform]

  • Exception based workflows [No Shows, Missing Slips, Appts. to reschedule]

  • TOS reconciliation

  • Patient payment plans and pre-payment plans

  • Approve write-offs

  • Internal practice policy creation and deployment

  • Local hardware maintenance

  • Payer contract negotiation

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Engineered for your success

With Caduceus behind the scenes, we will change the way you feel about…

caduceus expertise

  • Credentialing

  • Review of scrubs and practice specific denials (HOLD and MGRHOLD)

  • Fee schedule maintenance

  • Robust reporting and analytics

  • Complex denials management

  • Patient AR management and collections

  • Patient AR, refunds and credit balances

  • Real time performance monitoring

  • Creation and deployment of best practices

  • Analysis of patient population and market opportunities

  • Training and on-boarding of new practices

  • Interface queue management

  • Patient call center

  • Complex coding compliance review (optional)

  • Manage local practice rules

  • Athena table space build and future growth and maintenance

  • Consultative optimization and deployment of best practices

  • Dedicated on-site administrative and revenue cycle management team

  • Unapplied cash management

  • Practice acquisition consulting

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Working with athenahealth?

Whether your facility is operating with or without athenahealth at the helm, Caduceus is equipped to …

Partnered for success

  • Payer Enrollment (EDI, ERA and EFT)

  • Maintenance of master insurance package database

  • Creation and maintenance of claim scrubs and rules

  • Automatic eligibility checks

  • Patient appointment reminders

  • Credit card and check TOS processing

  • Initial claim scrub and claim submission prep

  • Process and manage payer transactions (payments, adjustments, etc.)

  • Translate denials and perform payer follow-up

  • Resolve denials and execute appeals

  • Patient statements

  • Upgrades and updates